(772) 812-4539

Privacy Policy

Effective Date: June 22, 2026

At Superior Custom Pools , we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard information when you visit SuperiorPoolsFL.com, request a quote, schedule a consultation, communicate with us, or use any services available through our website.

This Privacy Policy applies solely to SuperiorPoolsFL.com and any related online services provided through our website. By accessing or using our website, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

  1. Information We Collect

We may collect information that you voluntarily provide as well as information automatically collected when you interact with our website.

Personal Information

Depending on how you use our website, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Mailing Address
  • Property Address
  • City, State, and ZIP Code
  • Project Details and Preferences
  • Financing Inquiry Information
  • Service Requests
  • Photos or Documents Submitted by You
  • Communication Preferences

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Pages Visited
  • Time Spent on Pages
  • Referral Sources
  • Click Activity
  • General Geographic Location
  1. How We Use Your Information

We use your information to provide and improve our services, including:

Customer Service and Project Management

  • Responding to inquiries
  • Providing estimates and consultations
  • Scheduling appointments
  • Managing pool construction and remodeling projects
  • Providing project updates
  • Responding to support requests

Marketing and Communications

  • Sending promotional offers
  • Providing information about new services
  • Delivering newsletters and updates
  • Personalizing marketing content
  • Measuring advertising effectiveness

Website Improvement

  • Monitoring website performance
  • Improving user experience
  • Analyzing visitor behavior
  • Troubleshooting technical issues
  • Enhancing website security

Legal and Business Purposes

  • Complying with legal obligations
  • Preventing fraud and unauthorized activity
  • Protecting our rights and property
  • Maintaining business records
  1. How We Collect Information

We may collect information through several methods:

Information You Provide

You may provide information when you:

  • Request a quote
  • Fill out a contact form
  • Schedule a consultation
  • Apply for financing
  • Subscribe to updates
  • Contact customer support

Information Collected Automatically

We may automatically collect information through:

  • Cookies
  • Analytics tools
  • Website logs
  • Advertising technologies
  • Tracking pixels

Information From Third Parties

We may receive information from:

  • Marketing partners
  • Advertising platforms
  • Analytics providers
  • Financing providers
  • Social media platforms
  • Publicly available sources
  1. Sharing of Information

We do not sell your personal information.

We may share information with trusted third parties that help us operate our business, including:

Service Providers

  • Website hosting companies
  • Marketing agencies
  • Email service providers
  • Customer relationship management (CRM) systems
  • Analytics providers
  • Financing partners
  • Customer support platforms

Legal Compliance

We may disclose information when required to:

  • Comply with legal obligations
  • Respond to court orders
  • Protect our rights
  • Prevent fraud or unlawful activity

Business Transfers

If Superior Custom Pools FL is involved in a merger, acquisition, asset sale, or business restructuring, your information may be transferred as part of that transaction.

  1. Mobile Communications

If you provide your phone number, you may receive:

  • Appointment reminders
  • Project updates
  • Service notifications
  • Promotional messages (where permitted)

Message frequency may vary. Standard message and data rates may apply.

We do not sell or share mobile opt-in information with third parties for their own marketing purposes.

  1. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze traffic patterns
  • Measure advertising performance
  • Enhance security

You may disable cookies through your browser settings. Certain features of the website may not function properly if cookies are disabled.

  1. Analytics Services

We may use services such as Google Analytics and similar technologies to understand how visitors use our website.

Analytics information may include:

  • Pages viewed
  • Session duration
  • Device type
  • Browser information
  • Traffic sources

This information helps us improve website performance and user experience.

  1. Advertising and Remarketing

We may use advertising platforms including:

  • Google Ads
  • Meta (Facebook & Instagram)
  • YouTube Advertising
  • Display Advertising Networks

These platforms may use cookies and tracking technologies to show advertisements that may be relevant to your interests.

You can manage advertising preferences through your browser settings and advertising platform controls.

  1. Chat Features and Contact Forms

If our website includes live chat, chatbot technology, or online messaging features, information you provide may be stored to:

  • Respond to inquiries
  • Improve customer support
  • Maintain communication records
  • Improve service quality

Chat transcripts may be retained for training and quality assurance purposes.

  1. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your information from:

  • Unauthorized access
  • Disclosure
  • Alteration
  • Loss
  • Misuse

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

  1. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, policies, or content of those websites. We encourage you to review their privacy policies before providing personal information.

  1. Children’s Privacy

Our services are intended for individuals who are at least 18 years of age.

We do not knowingly collect personal information from children under the age of 13. If we learn that such information has been collected, we will promptly delete it.

  1. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of information
  • Limit certain processing activities
  • Withdraw consent where applicable

To exercise your rights, please contact us using the information provided on our website.

  1. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Any modifications will be posted on this page with an updated Effective Date. Continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.

  1. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us using the contact information displayed on SuperiorPoolsFL.com.

Superior Custom Pools 

Website: SuperiorPoolsFL.com

Phone: (772) 812-4539

Email: info@superiorpoolsfl.com 

Business Address:  6206 NW Gex Ct. Port St. Lucie, FL 34986